> ## Documentation Index
> Fetch the complete documentation index at: https://docs.callecho.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Echo for client and team meetings

> How consultants, account managers, founders and sales teams use Echo across a week of client and team meetings.

The General path is for client calls, sales calls, check-ins, and internal meetings. It helps you prepare when Echo has history, capture the conversation, review AI Notes, and follow through.

Your first useful task is [capture a short meeting and review its notes](https://docs.callecho.ai/get-started/first-meeting.md). You need Echo installed, sign-in complete, and working microphone permissions. Calendar history helps later, but it is not required for the first task.

> [!NOTE]
>
> The example uses Sam Carter, who runs implementation projects at Fernway, and Maya Smith, the client lead at Northstar. Both are invented.

![Echo's Home screen at 9:52 with the brief for the 10:00 Implementation review with Maya Smith: security sign-off is still open and you said you'd bring the migration plan, with Join + start, suggested questions and today's calendar below.](https://mintcdn.com/callecho/3msX5gJvFFZ4hlDx/images/meetings/home-next-call-v1.png?fit=max\&auto=format\&n=3msX5gJvFFZ4hlDx\&q=85\&s=4c02e9bc7f72ec85a253c169ce6eec5c)

A later Northstar meeting, after Echo has previous meetings to brief from.

## Sam and Northstar

**1. Prepare when history exists**

Sam opens Echo Agent and selects **Prepare my day**. With Google Calendar connected, Echo lists the day's Meetings and flags what needs prep. Ten minutes before the Northstar call, Home shows a Precall Brief from earlier Meetings with Maya. See [Prepare with a Precall Brief](https://docs.callecho.ai/meetings/precall-brief.md).

**2. Capture the call**

Sam starts the Meeting as an **Online meeting**. Echo captures Sam's microphone and the other side's audio, keeps the transcript, and leaves space for Sam's own notes. See [Start a Meeting](https://docs.callecho.ai/meetings/start-a-meeting.md).

**3. Use optional live help**

If Sam has turned on Questions to ask for the Meeting Type, Echo tracks how well each question has been answered. The Meeting Nub also offers Quick Actions such as **Recap last 5 min** and **Wrap meeting**. See [Turn on live help](https://docs.callecho.ai/meetings/live-help.md) and [The Meeting Nub and Quick Actions](https://docs.callecho.ai/meetings/meeting-nub.md).

**4. Review the saved Meeting**

After the call, Sam opens AI Notes, checks them against the transcript, and names speakers if needed. Sam's own promise to send the migration plan can appear in **My Tasks** when the Meeting includes that commitment. See [Review AI Notes](https://docs.callecho.ai/meetings/ai-notes.md) and [My Tasks](https://docs.callecho.ai/meetings/my-tasks.md).

**5. Use the relationship later**

Maya's commitments and preferences help future briefs and contact records. Sam can ask Echo Agent to draft a follow-up email or a proposal from the Northstar Meetings. See [Echo Agent](https://docs.callecho.ai/agent/overview.md) and [Contacts](https://docs.callecho.ai/memory/contacts.md).

## Features by stage

| Stage | Feature | What it helps with |
| - | - | - |
| Before | [Calendar](https://docs.callecho.ai/meetings/connect-calendar.md) | Shows upcoming Meetings on Home and helps Echo prepare when there is matching history |
| Before | [Precall Brief](https://docs.callecho.ai/meetings/precall-brief.md) | Brings back open threads from earlier Meetings with the same people |
| During | [Live window](https://docs.callecho.ai/meetings/live-window.md) | Shows the transcript, your notes, and optional live help during capture |
| During | [Meeting Nub](https://docs.callecho.ai/meetings/meeting-nub.md) | Gives compact controls and Quick Actions while you stay in the call |
| After | [AI Notes](https://docs.callecho.ai/meetings/ai-notes.md) | Saves the summary, decisions, and action items for review |
| After | [My Tasks](https://docs.callecho.ai/meetings/my-tasks.md) | Lists commitments that you made, when the transcript contains them |
| Between | [Echo Agent](https://docs.callecho.ai/agent/overview.md) | Answers questions and drafts documents from your Meetings and files |

## What to set up

1. Install Echo and allow microphone permissions. See [Install Echo and sign in](https://docs.callecho.ai/get-started/install.md).
2. Take one short Meeting. See [Your first meeting](https://docs.callecho.ai/get-started/first-meeting.md).
3. Connect your calendar when you want Home and Precall Briefs to use upcoming Meetings. See [Connect your calendar](https://docs.callecho.ai/meetings/connect-calendar.md).
4. Turn on Checklist or Questions to ask only for the Meeting Types where you want live help. See [Turn on live help](https://docs.callecho.ai/meetings/live-help.md).
5. Add Quick Actions that match your work, such as "List every number mentioned so far with what it refers to." See [The Meeting Nub and Quick Actions](https://docs.callecho.ai/meetings/meeting-nub.md).

## More General tasks

> [card] [Discovery Call notes](https://docs.callecho.ai/customize/meeting-types.md)
>
> Use or edit a structured Meeting Type for first client calls.

> [card] [Review your notes](https://docs.callecho.ai/meetings/ai-notes.md)
>
> Check AI Notes against the transcript before you use them.

> [card] [Find past Meetings](https://docs.callecho.ai/meetings/find-meetings.md)
>
> Return to a Saved Session by title, participant, or date.

> [card] [Use Echo in other AI apps](https://docs.callecho.ai/anywhere/ai-apps.md)
>
> Connect an external AI agent through MCP. This is separate from Echo Agent inside Echo.

> [card] [Troubleshooting](https://docs.callecho.ai/reference/troubleshooting.md)
>
> Fix missing audio, missing notes, or attachment issues.

![An Echo Agent conversation: the request to draft the Northstar proposal from the calls and internal meetings, and Echo's answer handing over the proposal as a Word file with a Download file link.](https://mintcdn.com/callecho/3msX5gJvFFZ4hlDx/images/agent/answer-with-file-v1.png?fit=max\&auto=format\&n=3msX5gJvFFZ4hlDx\&q=85\&s=bfaf40ee4054593a0a5f9f44ff259792)

![The AI Notes of a Discovery Call with Tessaro: the customer's asks, what each side committed to, the action items and a follow-up email draft.](https://mintcdn.com/callecho/3msX5gJvFFZ4hlDx/images/tracks/general/discovery-notes-v1.png?fit=max\&auto=format\&n=3msX5gJvFFZ4hlDx\&q=85\&s=a0c558a9810fd7a9f513a8bca3db81df)

> [!TIP]
>
> Some Discovery Call checklist items were written for selling hiring and training products. Edit the list to match how you qualify. Open **Settings › Meeting types › Discovery Call** and rewrite the **Rubric items**, one per line.

## Prompts to copy

Use these inside **Echo Agent**. External AI apps use MCP through [Use Echo in other AI apps](https://docs.callecho.ai/anywhere/ai-apps.md).

```text theme={null}
Prep me for my 2pm call. What's still open with them?
```

```text theme={null}
Summarize every call with Northstar this quarter: decisions, risks and anything unresolved.
```

```text theme={null}
Draft a follow-up email to Maya with what we agreed and the dates.
```

```text theme={null}
Make a one-page PDF status update for the Northstar project from this month's meetings.
```


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