What Echo records
- Echo listens only between the moment you start a meeting and the moment you end or pause it.
- Online meeting records your microphone and your computer’s audio. In person records the microphone only.
- Nothing joins your call, and Echo doesn’t notify the other participants. Telling them you’re taking notes with an AI assistant, and getting consent where the law requires it, is up to you.
Where it’s processed
Echo works in the cloud. Speech-to-text services transcribe the audio, and AI models write the briefs, notes and answers. Those services receive the audio or text they process, and their own terms govern how long they keep it. The privacy policy names them. Skillflo, the company behind Echo, doesn’t train AI models on your content. On the phone app, Echo asks for your permission before sending anything to these services, and you can withdraw it in the app’s settings. If you message Echo on WhatsApp or Telegram, your messages also pass through those services under their own terms.Recordings
- Recording is on by default. Switch it off in Settings › Account & workspace, or with Record audio in meeting setup, which is the same setting.
- In Echo’s cloud, recordings are encrypted in transit and at rest. A temporary, unencrypted copy on your computer is removed automatically within about 7 days.
- Choose Delete audio under After transcription to remove new recordings once the transcript is saved, delete one recording from its meeting, or select Delete all audio.
Your calendar and contacts
- Echo reads your calendars to list your meetings and doesn’t sync whole calendars to its cloud. When Echo writes a brief for an event, or you record it, that event’s title, attendees and description go to Echo’s cloud for that meeting. Google and Outlook sign-ins are stored encrypted.
- Echo’s meeting records keep an attendee’s name, email domain and a protected identifier instead of the email address. If a meeting app or calendar shows someone only by their email address, Echo saves that address as their name in the meeting’s participant list. This is pseudonymous, not anonymous: Echo can still recognize the same person across meetings, which is how briefs work.
- Contacts are built from your meetings, your connected Google or Outlook calendar and the sources you add. Echo doesn’t buy or scrape contact data.
Who can see your meetings
- Your meetings are private to you unless you share them, or your Organization’s default sharing does. Exclude from automatic sharing keeps a meeting out of automatic sharing and removes existing automatic shares. Earlier versions call it Private — never auto-share. Shares you made by hand stay until you revoke them.
- Sharing gives access; it doesn’t copy your meeting into anyone’s account, so you can take access back. Someone who exported a meeting keeps the copy they downloaded.
- The Scratchpad tab itself isn’t shared, but Echo uses what you type there to write the AI Notes, which people you share with can read.
- Screenshots you choose to save are stored as meeting attachments. Screen captures sent for Live Assist analysis aren’t saved as meeting attachments.
- Attachments and screenshots are private to you and aren’t added to the notes. Echo sends one to AI only if you pick it, for example as the CV in CV Out.
- Apps you connect to read your meetings, such as Hire CRM or an AI app like Claude, keep their own copy of what they read. An AI app’s provider processes it under its own terms. These apps never read meetings marked Exclude from automatic sharing. See Use Echo in other AI apps.
- Each account’s data is kept separate from every other account’s.
Your sources
Echo remembers only what you choose. A folder you connect is imported once, then again only when you select Refresh. Delete removes a file and what Echo learned from it, and Remove from memory does the same for Notion pages added earlier.Deleting
When a meeting goes to the trash, the facts Echo learned from it leave your briefs, contacts and search too.