Skip to main content
You don’t type contacts into Echo. It builds them from your meetings and your connected Google or Outlook calendar: who was there, what was decided, what each side promised. Every fact links back to the sentence it came from.
Maya Smith's contact record on its Overview tab: her role and email, where things stand with Northstar, and her open commitment to confirm who signs off on security.

​
Find someone

Open Contacts in the sidebar. Switch between People and Companies, or search by name, company or email. Three views help you decide who needs attention:

​
Read a record

Select a contact to see their record. A company record has People, everyone you’ve met from that company, and no Personal notes.

​
Act on it

  • Draft follow-up opens Echo Agent with a follow-up email request about this person, based on your latest meeting and open commitments.
  • Ask Echo opens Echo Agent with a question about your history with them.
  • Create task adds a task related to this person to My Tasks, with an optional due date.
  • Mark a commitment done from the record when it’s been delivered.

​
Fix a record

  • Edit contact details adds email addresses, LinkedIn, a website, a time zone or other names. If a record has no email yet, you can link it to a calendar attendee.
  • If Echo made two records for the same person, select Merge contacts and choose the record to keep. Merging can’t be undone.
  • To have Echo forget something, remove a single fact from Memory, or select Forget person (Forget record on a company) to remove everything it remembers about them.

​
Where the facts come from

Echo only learns from your own material: your meetings, your connected calendar, and the files you add as sources. It doesn’t buy or scrape contact data. When a meeting goes to the trash, the facts it produced go with it. Your contacts are private to your account. Teammates see facts from your meetings only when you share a meeting with them and include Memory recall.
Open Graph at the top of Contacts for a map of how your people, companies and meetings connect.